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Postgraduate Diary: Marks for Effort

Tuesday, May 29, 2007

I have not posted anything here for a while. This is not due to my unwillingness to comment on Tony Blair's retirement, the climate change bill, the bad science of Panorama's Wi-Fi "investigation," or the hilarious science of the newly opened Creation Museum in Kentucky. Rather, it's got much to do with the large pile of exam papers that have been sitting on my desk for the past couple of weeks. This time last year, I commented on the postgraduate perspective on undergraduate exams, lamenting the communal hush brought by exams upon the lively university activity as well as remembering that they provide for one of the great British moments of the communal moan.

This year, that general moan has felt a little more prosaic, as I have heard it not amongst the students but amongst staff who have to mark the papers. Merrily responding to an email asking if I would like to mark some exams this year, my smile dropped as I was landed with 70 plus scripts. Marking these has been a frustrating experience, time consuming, often repetitive, but - conscious of the responsibility of marking summative as opposed to formative work - I have had to focus closely on the task.

Marking criteria in a subject such as English are notoriously problemmatic. Whilst the rubric has obviously been carefully considered, how is one to judge the difference between "well focused work" (65% to 69%) and "relevant work" (60% to 64%)? The mark schemes can only be taken up to a point, from where intuition takes over, the sense of a First as opposed to Two-One class work; this indefinable difference leaves high Two-One students seeing through a notorious glass barrier between a 69% and 70%. I have some sympathy with the government's plans to standardise degree classifications, which at the moment are not comparable across different universities or subjects, making it very difficult for employers (who may not be aware of the divide between a First and a Two-One, or of the difference between the University of Polytechnic and the University of Redbrick) to compare candidates.

And yet, having covered so many scripts, the glass barrier seems to me to be a valid one, and there is a qualitative difference between top and good work, one which cannot accurately be reflected in the quantitative difference of a single percentage point. Further, marking by a combination of rubric and experience does appear to work, at least according to the systems of double marking, moderation, external examining and the distribution curves against which we are judged. My grades passed their moderation, though with some slight modification in precise percentages in the first category, and the tally chart of grades I have been keeping has turned out to form the tell-tale bell of the normal distribution, centred around the high two-one.

More positively from a personal point of view has been the opportunity to get the sense of a year group, and a year's work (something I can't obtain by teaching a few tutorials a year to a few groups). As script after script pursues similar lines of argument, and presents comparable pieces of evidence, and similar historical, social and philosophical understanding, I realise that teaching does actually work: lectures have been attended, information has been absorbed, knowledge gained. Even when formal teaching comprises the minor part (about six hours) of the undergraduate week, it has a huge impact on a student's cumulative education.

However, the recognition of this leaves me frustrated that a further opportunity to educate students is not being pursued. The greatest frustration of marking has been my inability to follow up those marks with individual advice about how they might be improved. A student (not one of mine) last week remarked that she had never attended any of the one-to-one essay handback consultations with her tutors. I remarked that, regardless of whether they wanted to go or not, it is slightly unfair on the lecturer not to attend, since if they are anything like me, the greatest satisfaction is filling an essay with red pen, but then being able to tell the student precisely which aspects of their work were really positive, and how they can build on them. Seeing their subsequent essays, in which they have adopted this advice, gives a massive boost to the teacher. Teaching the really bright students, those who come with a unique and advanced writing style anyway, is rewarding, but I'm not sure how much "teaching" they actually benefit from; teaching those with potential not yet fulfilled, and bringing it out through contact with them, is by far the best aspect of the job.

Yet it is an aspect for which there is not as yet a replicable system in relation to the end of year exams. How frustrating it is to mark a paper in which one answer attains a good First, whilst the other two answers are solid Two-Ones! I am confident that, because the students don't see the breakdown of their marks, that Two-One candidate might go away from the board on which results are published believing themselves to be sitting comfortably in that latter category, whereas I know that, if they were told that they were capable of the very highest work, and shown the evidence of this on the papers, then the prophetic fallacy might kick in. At the bottom of our marking forms is a reminder that under new data protection laws, students can ask to see the forms, but since I doubt many are pro-active, we should make it available to them from the beginning. Our feedback may only take the form of a couple of sentences, and clearly there are not the resources to have face-to-face meetings with students, but to see that First on the page, nestling there amongst the expected results, would be, one hopes, a significant incentive for the second and third years, when marks count towards their final degree classification.

There is a great danger that the First word is something only whispered to a select few, adding to the mystique of the glass barrier. I know this was something I encountered, and even by the end of my degree I was still unsure precisely what constituted top work, and even whether I deserved it. This really is a culture of (a word often used wrongly) elitism, because every student coming to the top universities with good A-level grades should be capable of striving for the ultimate result, though for a number of reasons they may not reach it (the formal degree is only a part of a university education). So today, with almost every student, I bring the word into public discourse, saying openly which parts are First Class responses, demanding that if they get a Two-One on their early essays they should be aiming to achive the grade above by the end. Inexperienced (and possibly naive), I cannot know what impact this actually has. But it's a shame to put so much effort into marking, only to have students discouraged from making efforts for top marks.

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Plagiarism (Again)

Friday, May 18, 2007

An email I received last month from a teacher confirms for me what I had long suspected: that this site is being plagiarised, and my essays passed off as others' work. I am not sure if I can feel guilt about this - plagiarism has always happened in paper form, and the benefits of me using this digital space as a substitute for being published on physical pages outweigh the risks of others abusing it. I have commented before about the measures (explicit warnings and a citation guide) I have taken to minimise the risks of plagiarism, or at least leave plagiarists with no excuse.

However, an email a few days ago reminded me (as my correspondent did) of the other academic moral problem of this website, which is that my Google Adwords links sometimes promote "paper mills," or assignment writing sites. Another email a couple of days ago reminds me of this. It was from "the UK's most visited essay company," asking if I would like to exchange links. The email noted that the company had "been featured on ITN News, the BBC, Radio 2 and Radio 4, in the Sunday Times, The Guardian, The Independent and hundreds of other publications." Indeed, if you go to the website of this company, which shall remain nameless, there in a bold headline banner is a quote from The Times: "The essay was independently assessed by a leading university as being of 2.1 standard." Hilariously, though, if you follow the link it leads to the article headlined "Student Cheats Fuel Online Essay Boom," and is an expose on the prevalence of cheating in university law degrees. Of course, the disclaimer made by the companies is that the essays are provided as a "basis for producing your own work. Just as you would not reproduce a book or journal which happened to exactly address your question, you should not hand in our essays as your own. We stress this time and time again but it is a point that the press fail to appreciate - we do not condone plagiarism." Yeah, right - stupid press for not appreciating how helpful these companies are to education. A quote from the boss of similar service says all you need to know about their real moral attitude: "The more complaints about us the more hits we get (on the website). We are all prostituted to something; it is not my problem. If you buy a gun in a shop, what you do with it is your business." Well, frankly, if I sold guns, like all legitimate stores I would make it my business to ensure that they are held by people with the proper licenses for the correct purposes. It would not be of moral concern to me only if I was a black market dealer, selling guns for the improper purposes of crime. And the black market is precisely where these sites peddle their words.

So I wrote a snotty email back to the company, explaining why, as a university teacher, albeit at a minor level, it would be wholly inappropriate for me to endorse their product with a reciprocal link. More generally, however, I realise that whilst I have tried to block many of these adverts from my Adwords account (a fact which led me deeper into a moral maze) , it is always going to be a losing battle. As I have almost reached the magic $100, at which point Google will send me a nice cheque to cover the costs of my web hosting, I was considering deleting Google Adwords altogether from the popular essay pages. However, the company whose motto is "Don't Be Evil" gets there first, announcing that it is going to ban advertisements for essay writing sites.

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